Try to print wirelessly thru Wi-Fi to the printer from a Mac or PC. If you continue to experience issues printing to a printer that supports AirPrint, try these steps: Restart your printer. If you are still unable to see your printer when you try to print from your device, contact the printer manufacturer for additional assistance. See the documentation that came with your printer for details. You may need to configure this setting on the printer itself. Ensure AirPrint is enabled in your printer settings. Check your printer's documentation for information on connecting it to your Wi-Fi network. Verify your printer and device are connected to the same Wi-Fi network. Please take a look at the following steps below from our article: AirPrint setup and troubleshooting I definitely know how important it is to have the ability to print when needed, and I will be glad to assist. Thank you for posting in the HP Support Forum.If I'm understanding correctly, you are experiencing printing issues using AirPrint with your HP Photosmart 7515 printer. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,įollowed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, They will be happy to assist you immediately. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear. Scroll down to "Still need help? Complete the form to select your contact options" Enter Product number or select to auto detect Please use the following link to create yourself a case number, then call and it may help speed up the call process: I would recommend you contact our HP phone support for available service options. If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.Īs I understand you are having printhead problem and you have followed the steps suggested in the previous post which have not helped to fix the issue, I would personally suggest this could be a printer hardware. If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution. Please respond to this post with the result of your troubleshooting. Now insert the ink cartridges and then try to print a test page and check if it works.įor more details, please follow the steps suggested in the support document - Click here Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove all the ink cartridges and then try to perform a hard reset on the printer. Please make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you tried removing and inserting the print-head?ĭid the error appear all of sudden while using an existing cartridge which worked fine earlier on the same printer? Have you tried to make any changes on the printer before the issue started? To provide you with an accurate solution, I'll need a few more details: I'll be really glad to help you with this, It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.Īs I understand you are getting printhead error message on your HP Photosmart 7510 printer. Hi you for showing your interest in HP Support Forums. Business PCs, Workstations and Point of Sale Systems.
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